Question:  How can I check my available credit/hours?

Answer:    First load the gold module: module load gold .   Then issue the command  gbalance -u <username> it will display the information about hours, balance and credit for the HPC Cluster

Question:  I'm running out of hours! How do I get more

Answer:    Two ways: 1) every user gets 10000 hours for free each quarter so you can wait for the new quarter to begin, or 2) you can request more hours by sending email to help-cluster@bmi.cchmc.org - please include the qty of hours and a budget string. Hours are charged at a rate of $0.01 per cpu core hour

Question:  How can I know about the jobs I submitted?

Answer:  With the command bjobs, it will display all submitted jobs. By using bjobs -l <job_id> it will display more detailed information about a certain job.

Question:  What if I need to kill a particular job?

Answer:  First, get the job id by typing bjobs. Then, issue the command: bkill <job_id>

Question:  Is there a way to check the current output of my job?

Answer:  if you issue the command bjobs to get the job id and then the command bpeek <job_id>, you can check some of the output in real time.

Question: If I need to use a particular program on the cluster, what can I do to set my environment?

Answer:  Usually the command "module avail" will display all modules or preconfigured profiles for the programs installed on the cluster. The command "module load <name>" will load the environment.

Question: Once I load a module, how can I unset it?

Answer:  With the command "module unload <name>"

Question: How can I get a desktop connection to the cluster?

Answer:  You can get a desktop connection by using Citrix receiver, please refer to this link for more information.

Question: Where can I store intermediate files without having to pay for storage?

Answer:  There is a cluster-wide scratch storage space (/scratch/<username>). If you do not find a folder under /scratch for your username, please request by sending a ticket. Please check here on when and how to use the scratch space.